Talksoon becomes first Master Broker for UCaaS solution from Alcatel-Lucent Enterprise and RingCentral in the Netherlands

Alcatel-Lucent Enterprise, a leading provider of communications, cloud and networking solutions tailored to customers’ industries, has signed a partnership agreement with Talksoon, the Dutch technology service distributor delivering high-end cloud services to the SME market. Effective immediately, this agreement makes Talksoon the first Master Broker for Rainbow Office in the Netherlands.

Headquartered in Eindhoven, Talksoon operates on the basis of an agent model supported by a team of certified Trusted Business Advisors (TBAs) – experienced experts who identify the individual communications needs of a potential client and find the right solution to meet these specific needs. While the TBAs own the relationship and act as a single point of contact for the customer, Talksoon actively supports these sub-brokers through the entire sales and project lifecycle. Alcatel-Lucent Enterprise delivers Rainbow Office to the client and provides Talksoon and the TBA, with second-level presales and post-sales support if needed.

Rainbow Office powered by RingCentral, an end-to-end offer from Alcatel-Lucent Enterprise and RingCentral, two global telecommunications and IT industry leaders, is a comprehensive, cost-effective business communications and collaboration solution. Providing a modern cloud platform to address the changing needs and consumption models required in today’s world, Rainbow Office supports three key uses – real-time collaboration, online meetings and business telephony – in an all-in-one experience. Designed around the core values of ease-of-use, mobility, completeness, trust, and openness, Rainbow Office combines the latest in UCaaS technology from RingCentral with market-leading telephony and networking products and services from Alcatel-Lucent Enterprise.

“We select our suppliers carefully based on their experience, reputation in working with channel partners and their ability to support a two-tiered distribution model, as well as their modern cloud-based product offerings and competitive pricing,” said Danny Waardenburg PhD, CEO at Talksoon. “Alcatel-Lucent Enterprise fully meets all these criteria and we are confident that this partnership will drive new business and customer satisfaction for all involved. We look forward to offering our clients tailored Rainbow Office solutions and the advantages of Unified Communications as a Service that will support their digital transformation.”

Danny Waardenburg , CEO at Talksoon

“We are delighted to partner with Talksoon and their Trusted Business Advisors to address the needs of business customers in Belgium and The Netherlands. Advising businesses and delivering high-quality services and support to maximise customer satisfaction is in their DNA,” said Jasper Van Sas, Global Head of Sales Rainbow Office at Alcatel-Lucent Enterprise. “This fits perfectly with Rainbow Office, where we offer a fantastic opportunity to companies who want to benefit from a secure business communications platform, which is easy to implement and use. With the strong presence of Talksoon in Belgium and The Netherlands, supported by their wide network of partners, we will enhance our ability to jointly enable customers to accelerate their migration to cloud communication. “

Jasper Van Sas, Global Head of Sales Rainbow Office at Alcatel-Lucent Enterprise.