Talksoon becomes the first Dutch distributor of the Rainbow Office solution from Alcatel-Lucent Enterprise (ALE) and RingCentral. The UC-as-a-service solution was introduced in March this year and offers real-time collaboration, online meetings and business telephony in an all-in-one solution.
Delivery via partners
Rainbow Office is a business communications and collaboration solution from communications and networking vendor ALE and operator RingCentral. Talksoon will now offer this service to companies in the Netherlands via ICT and telecom resellers. Rainbow Office offers a cloud platform that meets the changing needs of companies. Rainbow Office combines the latest UC-as-a-Service from RingCentral with telephony and network products and services from ALE.
Talksoon works with agents supported by Trusted Business Advisors (TBAs). Talksoon supports the TBAs throughout the sales and project cycle. ALE delivers Rainbow Office to the customer and can support Talksoon and the TBA with presales and postsales as required.
Talksoon selects suppliers carefully, explains CEO Danny Waardenburg. “We choose partners based on experience, reputation in working with channel partners, their ability to support a distribution model and of course we look for a modern product offering in the cloud at competitive prices.”
Talksoon becomes first Master Broker for UCaaS solution from Alcatel-Lucent Enterprise and RingCentral in the Netherlands
Alcatel-Lucent Enterprise, a leading provider of communications, cloud and networking solutions tailored to customers’ industries, has signed a partnership agreement with Talksoon, the Dutch technology service distributor delivering high-end cloud services to the SME market. Effective immediately, this agreement makes Talksoon the first Master Broker for Rainbow Office in the Netherlands.
Headquartered in Eindhoven, Talksoon operates on the basis of an agent model supported by a team of certified Trusted Business Advisors (TBAs) – experienced experts who identify the individual communications needs of a potential client and find the right solution to meet these specific needs. While the TBAs own the relationship and act as a single point of contact for the customer, Talksoon actively supports these sub-brokers through the entire sales and project lifecycle. Alcatel-Lucent Enterprise delivers Rainbow Office to the client and provides Talksoon and the TBA, with second-level presales and post-sales support if needed.
Rainbow Office powered by RingCentral, an end-to-end offer from Alcatel-Lucent Enterprise and RingCentral, two global telecommunications and IT industry leaders, is a comprehensive, cost-effective business communications and collaboration solution. Providing a modern cloud platform to address the changing needs and consumption models required in today’s world, Rainbow Office supports three key uses – real-time collaboration, online meetings and business telephony – in an all-in-one experience. Designed around the core values of ease-of-use, mobility, completeness, trust, and openness, Rainbow Office combines the latest in UCaaS technology from RingCentral with market-leading telephony and networking products and services from Alcatel-Lucent Enterprise.
“We select our suppliers carefully based on their experience, reputation in working with channel partners and their ability to support a two-tiered distribution model, as well as their modern cloud-based product offerings and competitive pricing,” said Danny Waardenburg PhD, CEO at Talksoon. “Alcatel-Lucent Enterprise fully meets all these criteria and we are confident that this partnership will drive new business and customer satisfaction for all involved. We look forward to offering our clients tailored Rainbow Office solutions and the advantages of Unified Communications as a Service that will support their digital transformation.”
Danny Waardenburg , CEO at Talksoon
“We are delighted to partner with Talksoon and their Trusted Business Advisors to address the needs of business customers in Belgium and The Netherlands. Advising businesses and delivering high-quality services and support to maximise customer satisfaction is in their DNA,” said Jasper Van Sas, Global Head of Sales Rainbow Office at Alcatel-Lucent Enterprise. “This fits perfectly with Rainbow Office, where we offer a fantastic opportunity to companies who want to benefit from a secure business communications platform, which is easy to implement and use. With the strong presence of Talksoon in Belgium and The Netherlands, supported by their wide network of partners, we will enhance our ability to jointly enable customers to accelerate their migration to cloud communication. “
Jasper Van Sas, Global Head of Sales Rainbow Office at Alcatel-Lucent Enterprise.
Evolve IP, the world’s leading provider of Work Anywhere solutions, today announced its partnership with Talksoon. Talksoon operates an agent model supported by a team of certified Trusted Business Advisors, who are experienced in identifying communication challenges and implementing the right solution. In this way, the customer is best served in their communication needs.
“The shift in the complex needs of resellers and end customers from premise-based to cloud-based solutions has led to this great partnership,” said Mark Govaers, Partner Manager at Evolve IP. “We both see a strong need in the market and with Talksoon’s large network of Trusted Business Advisors this can only lead to great success. Talksoon covers the Dutch, French and German speaking countries and will actively distribute Evolve IP’s portfolio of communication and collaboration services.
Mark Govaers | Partner Manager at Evolve IP.
“We are delighted to have been able to add such a strong international UCaaS and CCaaS provider to our network of suppliers. This addition will allow our Trusted Business Advisors to complement the products and services of our existing leading UCaaS vendors with Evolve IP’s portfolio. It also gives them more flexibility and differentiation. With this expansion, our Trusted Business Advisors can deliver a full Cloud solution, including hardware, to the customer. Moreover, this provides them with additional revenue,” said Danny Waardenburg, CEO Talksoon.
Danny Waardenburg | CEO Talksoon.
About Evolve IP
Evolve IP’s integrated communications and collaboration solutions enable your employees to work productively and securely from anywhere. So they can contribute more to the success of your organisation, in a way that fits seamlessly into their personal lifestyles.
Evolve IP gives true meaning to the partnership with its customers by constantly listening to your needs, responding quickly and staying involved. Solutions are custom configured, simplifying and future-proofing your IT. Evolve IP becomes a specialised extension of your IT team. Helping them do more with less, so they can focus on innovation instead of managing systems and infrastructure.
LANCOM Systems, the European supplier of network components, and technology services provider Talksoon have signed a cooperation agreement. LANCOM is hereby further expanding its presence in the Benelux. Talksoon, based in Eindhoven, will start offering LANCOM’s complete range of solutions. This includes advanced SD-WAN site connectivity, switches, cloud-managed Wi-Fi and digital signage. This will provide organisations with a fully integrated Network-as-a-Service solution that meets the requirements of the AVG and has the LANCOM Management Cloud at its heart.
With Talksoon as its new technology service provider, LANCOM remains committed to a more cloud-oriented approach. This provides distinctive managed services offered on the basis of innovative cloud-based consumption models, including pay-as-you-grow. This strategic cooperation will enable even more organisations in the Benelux to make use of LANCOM’s integrated network solutions. Both for setting up their digital infrastructure and for securing its reliably. The German network manufacturer has a versatile range of powerful routers, gateways and access points for indoor and outdoor use. The range is completed by multi-gigabit switches, UTM firewalls and the patented LANCOM Wireless ePaper solution, which provides highly efficient digital signage.
Simple and secure orchestration of the network from the cloud
With the LANCOM Management Cloud (LMC) as the central network orchestrator, all network components (routers, gateways, switches and wireless access points) can be configured and managed in a highly automated manner. This is done using highly advanced Software-defined Networking functionality (Cloud Managed Wi-Fi, SD-WAN and SD-Branch). Developed and hosted in Europe, LMC enables organisations in various sectors such as retail, education and healthcare to easily and securely manage and monitor their entire network infrastructure from the cloud. And thereby meet the strict data protection requirements of the AVG.
“LANCOM’s cloud-managed network solutions play a key role in our vision of fully managed and customer-centric IT services,” said Danny Waardenburg, Talksoon’s CEO. “Secure and reliable connectivity is the backbone of any ‘as-a-service’ model. With LANCOM Systems’ technology, we can offer our customers network solutions and services that fit their specific needs.”
“We are pleased to welcome Talksoon as a new partner for the Benelux,” said Michael Grundl, vice president of International Sales at LANCOM Systems. “Together, we offer the market access to a unique range of integrated network solutions that are guaranteed to be free of backdoors. We deliver WAN, LAN, WLAN functionality, cybersecurity and digital signage in combination with a powerful cloud platform from a single provider. Organisations can thus rely on a fully integrated Network-as-a-Service solution that meets the requirements of the AVG.”
Talksoon, a master agent and technology service provider for high-end cloud services in the SMB market, announces a distribution partnership for the German, Dutch, Belgian and French markets with RingCentral, a leading provider of Unified Communications as a Service (UCaas). Through the partnership, Talksoon will give modern, mobile workforces the ability to collaborate, communicate and connect across multiple locations.
Talksoon is an emerging provider of high-end cloud services for various market segments. The company combines, among other things, unified communications, contact centre and video solutions from major suppliers in a fully managed service offering. In doing so, Talksoon operates through an agent model, managed by a team of certified advisors and product specialists, and actively supports the full sales cycle with a back-office team – from onboarding, pre- and post-sales to customer satisfaction and upselling.
Cloud communications solutions for the new world of work
“We are excited to partner with RingCentral as they are a definite leader in the UCaaS sector. As people work from anywhere today, cloud-based communications platforms are critical for businesses to sustain and drive business growth,” said Danny Waardenburg, CEO of Talksoon. “Partnering with RingCentral allows our sales agents to provide cutting-edge communications solutions that give organizations an opportunity to adapt to the new era of work, with the flexibility to communicate and collaborate from anywhere, on any device.”
Danny Waardenburg | CEO Talksoon
Businesses are increasingly moving towards adopting cloud-based technology and unified communications solutions for their needs. Thanks to the partnership with RingCentral, the sales agents of Talksoon will be able to support their clients in the introduction of modern cloud communication solutions and provide them with all the communications services they need with RingCentral MVP™ (UCaaS platform with team messaging, video conferencing and cloud phone system), RingCentral Video™ and RingCentral Cloud Contact Centre solutions.
This leads to the full digitalisation of corporate communications and ensures that employees can work productively and efficiently from anywhere. In a rapidly changing world of work, this also contributes to the success and growth of a company. As part of the RingCentral Partner Programme, Talksoon’s agents have already received extensive certification around RingCentral’s sales process and value proposition to be best prepared to sell the UCaaS solution.
Talksoon Master Agent with in-depth experience in the UCaaS market
“Work from anywhere is a vision that we are continuously pushing forward. We are therefore very pleased that with Talksoon we have gained a master agent with sound experience in the UCaaS market for the Central European market and can now sell our RingCentral Cloud communication solutions directly through them to small and medium-sized enterprises. In this way, we can acquire even more partners in Germany and expand our partner base more quickly,” says Michaela Mars-Matzke, Regional Vice President Channels Central Europe at RingCentral. “Talksoon’s focus on cloud services as well as its comprehensive service offering, which always starts with identifying customers’ communication needs, making the company an ideal partner for us. We look forward to a successful and long-lasting partnership with Talksoon.”
Michaela Mars-Matzke | Regional Vice President Channels Central Europe at RingCentral
Our first joined webinar took place on 12 October, is was a virtual kick-off event for the partnership between TalkSoon and RingCentral.