Talksoon is a technology distributor providing high-end cloud services to the SME market. Headquartered in Eindhoven, the Netherlands, Talksoon operates with an agent model supported by a team of certified Trusted Business Advisors (TBAs); experienced experts who identify the individual communication needs of a potential customer and find the right solution to meet those specific needs. The TBAs are key and act as a single point of contact for the end customer; they are supported by Talksoon throughout the sales and project lifecycle.
“The pandemic clearly accelerated the importance of the cloud. The cloud solutions proved necessary to allow employees to access the company’s services, tools and apps from home.” says Danny Waardenburg, CEO at Talksoon. “In the SME market, too, this caused complete business models to be transformed. Flexible Unified Communications solutions from the cloud are essential in order to meet these changes. Talksoon has entered into a strategic partnership with Helder Telecom & ICT to position Xelion’s solutions in the Belgian market. This will enable our agents to respond quickly to the needs of the Belgian market.”
ALWAYS REACHABLE WITH XELION
Helder Telecom & ICT has more than 15 years of experience in keeping organisations reachable. They offer very user-friendly – and with a multitude of systems to link – VOIP telephony solutions from Xelion. They offer simple but very smart solutions that enable every company to communicate between colleagues and with customers. This way, your organisation is always accessible and you make it possible for employees to call wherever and whenever they want. Via their laptop, on their smartphone or regular mobile phone and integrated with, for example, your CRM, ERP or other office software.
Dimmen Wesdijk, Managing Director at Helder Telecom & ICT: “Xelion’s VOIP solutions have proven themselves for many years with all kinds of companies in a variety of sectors. We believe that every organization will benefit from a system like Xelion’s because of the many integration possibilities the system offers. Your organisation and employees will be more accessible, customers will have a better contact experience and because of the integrations everything goes faster and more efficiently. Of course, Talksoon’s specialists know exactly which challenges Belgian organisations are facing and with our Xelion VOIP system we can provide the perfect answer. We are looking forward to a great collaboration!”
Helder Telecom & ICT delivers its solutions in Belgium through the Talksoon sales channel. If necessary, Talksoon’s TBAs are supported by second-level presales and post-sales support directly from Helder Telecom & ICT. This unique cooperation results in a clear and complete solution for the client.
Would you like more information about Talksoon? Go to www.talksoon.eu or contact the Talksoon Business Development team directly via Helder.firstname.lastname@example.org.
TALKSOON EN HELDER TELECOM & ICT SLAAN DE HANDEN INEEN OM SAMEN DE BELGISCHE MARKT TE BEDIENEN OP HET GEBIED VAN COMMUNICATIEOPLOSSINGEN VOOR BEDRIJVEN
Talksoon is een technologiedistributeur die high-end clouddiensten levert aan de MKB-markt. Talksoon, met het hoofdkantoor in Eindhoven, werkt op basis van een agent model ondersteunt door een team van gecertificeerde Trusted Business Advisors (TBA’s); ervaren experts die de individuele communicatiebehoeften van een potentiële klant identificeren en de juiste oplossing vinden om aan deze specifieke behoeften te voldoen. De TBA’s zijn sleutelfiguur en fungeren als één aanspreekpunt voor de eindklant; zij worden gedurende de gehele verkoop- en projectlevenscyclus ondersteund door Talksoon.
“De pandemie heeft het belang van de cloud duidelijk versneld. De cloud bleek noodzakelijk te zijn om medewerkers vanuit huis toegang te geven tot de diensten, tools en apps van haar bedrijf.” zegt Danny Waardenburg, CEO bij Talksoon. “Ook in de KMO markt zorgde dat ervoor dat complete bedrijfsmodellen werden omgegooid. Flexibele Unified Communications oplossingen uit de cloud zijn essentieel om invulling te geven aan de genoemde veranderingen. Talksoon is een strategisch partnership aangegaan met Helder Telecom & ICT om de oplossingen van Xelion op de Belgische markt te positioneren. Hiermee kunnen onze agents snel inspelen op de behoeften in de Belgische markt.”
ALTIJD BEREIKBAAR MET XELION
Helder Telecom & ICT heeft al meer dan 15 jaar ervaring in het bereikbaar houden van organisaties. Zij bieden zeer gebruiksvriendelijke – en met een veelvoud aan systemen te koppelen – VOIP-telefonie oplossingen van Xelion. Zij bieden eenvoudige maar zeer slimme oplossingen die ieder bedrijf in staat stellen om te communiceren tussen collega’s en met klanten. Zo is uw organisatie altijd bereikbaar en maakt u het voor medewerkers mogelijk om te bellen waar en wanneer ze maar willen. Via hun laptop, op hun smartphone of reguliere GSM en geïntegreerd met bijvoorbeeld uw CRM, ERP of andere kantoorsoftware.
Dimmen Wesdijk, Managing Director bij Helder Telecom & ICT: “De VOIP-oplossingen van Xelion hebben zich al vele jaren bewezen bij allerlei soort bedrijven in een hoeveelheid aan sectoren. Wij geloven dat door de vele integratiemogelijkheden die het systeem biedt iedere organisatie baat heeft bij een systeem als dat van Xelion. Je organisatie en medewerkers worden er beter bereikbaar door, klanten hebben een betere contactbeleving en door de integraties gaat alles sneller en efficiënter. De specialisten van Talksoon weten natuurlijk precies welke uitdagingen er spelen bij Belgische organisaties en wij kunnen daar met onze Xelion VOIP centrale een perfect antwoord op geven. We kijken uit naar een mooie samenwerking!”
Helder Telecom & ICT levert haar oplossingen in België via het verkoopkanaal van Talksoon. Indien nodig, worden de TBA’s van Talksoon, ondersteund van second-level presales en post-sales ondersteuning direct vanuit Helder Telecom & ICT. Deze unieke samenwerking resulteert naar een heldere en complete oplossing voor de klant.
Talksoon becomes the first Dutch distributor of the Rainbow Office solution from Alcatel-Lucent Enterprise (ALE) and RingCentral. The UC-as-a-service solution was introduced in March this year and offers real-time collaboration, online meetings and business telephony in an all-in-one solution.
Delivery via partners
Rainbow Office is a business communications and collaboration solution from communications and networking vendor ALE and operator RingCentral. Talksoon will now offer this service to companies in the Netherlands via ICT and telecom resellers. Rainbow Office offers a cloud platform that meets the changing needs of companies. Rainbow Office combines the latest UC-as-a-Service from RingCentral with telephony and network products and services from ALE.
Talksoon works with agents supported by Trusted Business Advisors (TBAs). Talksoon supports the TBAs throughout the sales and project cycle. ALE delivers Rainbow Office to the customer and can support Talksoon and the TBA with presales and postsales as required.
Talksoon selects suppliers carefully, explains CEO Danny Waardenburg. “We choose partners based on experience, reputation in working with channel partners, their ability to support a distribution model and of course we look for a modern product offering in the cloud at competitive prices.”
Evolve IP, the world’s leading provider of Work Anywhere solutions, today announced its partnership with Talksoon. Talksoon operates an agent model supported by a team of certified Trusted Business Advisors, who are experienced in identifying communication challenges and implementing the right solution. In this way, the customer is best served in their communication needs.
“The shift in the complex needs of resellers and end customers from premise-based to cloud-based solutions has led to this great partnership,” said Mark Govaers, Partner Manager at Evolve IP. “We both see a strong need in the market and with Talksoon’s large network of Trusted Business Advisors this can only lead to great success. Talksoon covers the Dutch, French and German speaking countries and will actively distribute Evolve IP’s portfolio of communication and collaboration services.
Mark Govaers | Partner Manager at Evolve IP.
“We are delighted to have been able to add such a strong international UCaaS and CCaaS provider to our network of suppliers. This addition will allow our Trusted Business Advisors to complement the products and services of our existing leading UCaaS vendors with Evolve IP’s portfolio. It also gives them more flexibility and differentiation. With this expansion, our Trusted Business Advisors can deliver a full Cloud solution, including hardware, to the customer. Moreover, this provides them with additional revenue,” said Danny Waardenburg, CEO Talksoon.
Danny Waardenburg | CEO Talksoon.
About Evolve IP
Evolve IP’s integrated communications and collaboration solutions enable your employees to work productively and securely from anywhere. So they can contribute more to the success of your organisation, in a way that fits seamlessly into their personal lifestyles.
Evolve IP gives true meaning to the partnership with its customers by constantly listening to your needs, responding quickly and staying involved. Solutions are custom configured, simplifying and future-proofing your IT. Evolve IP becomes a specialised extension of your IT team. Helping them do more with less, so they can focus on innovation instead of managing systems and infrastructure.
LANCOM Systems, the European supplier of network components, and technology services provider Talksoon have signed a cooperation agreement. LANCOM is hereby further expanding its presence in the Benelux. Talksoon, based in Eindhoven, will start offering LANCOM’s complete range of solutions. This includes advanced SD-WAN site connectivity, switches, cloud-managed Wi-Fi and digital signage. This will provide organisations with a fully integrated Network-as-a-Service solution that meets the requirements of the AVG and has the LANCOM Management Cloud at its heart.
With Talksoon as its new technology service provider, LANCOM remains committed to a more cloud-oriented approach. This provides distinctive managed services offered on the basis of innovative cloud-based consumption models, including pay-as-you-grow. This strategic cooperation will enable even more organisations in the Benelux to make use of LANCOM’s integrated network solutions. Both for setting up their digital infrastructure and for securing its reliably. The German network manufacturer has a versatile range of powerful routers, gateways and access points for indoor and outdoor use. The range is completed by multi-gigabit switches, UTM firewalls and the patented LANCOM Wireless ePaper solution, which provides highly efficient digital signage.
Simple and secure orchestration of the network from the cloud
With the LANCOM Management Cloud (LMC) as the central network orchestrator, all network components (routers, gateways, switches and wireless access points) can be configured and managed in a highly automated manner. This is done using highly advanced Software-defined Networking functionality (Cloud Managed Wi-Fi, SD-WAN and SD-Branch). Developed and hosted in Europe, LMC enables organisations in various sectors such as retail, education and healthcare to easily and securely manage and monitor their entire network infrastructure from the cloud. And thereby meet the strict data protection requirements of the AVG.
“LANCOM’s cloud-managed network solutions play a key role in our vision of fully managed and customer-centric IT services,” said Danny Waardenburg, Talksoon’s CEO. “Secure and reliable connectivity is the backbone of any ‘as-a-service’ model. With LANCOM Systems’ technology, we can offer our customers network solutions and services that fit their specific needs.”
“We are pleased to welcome Talksoon as a new partner for the Benelux,” said Michael Grundl, vice president of International Sales at LANCOM Systems. “Together, we offer the market access to a unique range of integrated network solutions that are guaranteed to be free of backdoors. We deliver WAN, LAN, WLAN functionality, cybersecurity and digital signage in combination with a powerful cloud platform from a single provider. Organisations can thus rely on a fully integrated Network-as-a-Service solution that meets the requirements of the AVG.”
Talksoon, a master agent and technology service provider for high-end cloud services in the SMB market, announces a distribution partnership for the German, Dutch, Belgian and French markets with RingCentral, a leading provider of Unified Communications as a Service (UCaas). Through the partnership, Talksoon will give modern, mobile workforces the ability to collaborate, communicate and connect across multiple locations.
Talksoon is an emerging provider of high-end cloud services for various market segments. The company combines, among other things, unified communications, contact centre and video solutions from major suppliers in a fully managed service offering. In doing so, Talksoon operates through an agent model, managed by a team of certified advisors and product specialists, and actively supports the full sales cycle with a back-office team – from onboarding, pre- and post-sales to customer satisfaction and upselling.
Cloud communications solutions for the new world of work
“We are excited to partner with RingCentral as they are a definite leader in the UCaaS sector. As people work from anywhere today, cloud-based communications platforms are critical for businesses to sustain and drive business growth,” said Danny Waardenburg, CEO of Talksoon. “Partnering with RingCentral allows our sales agents to provide cutting-edge communications solutions that give organizations an opportunity to adapt to the new era of work, with the flexibility to communicate and collaborate from anywhere, on any device.”
Danny Waardenburg | CEO Talksoon
Businesses are increasingly moving towards adopting cloud-based technology and unified communications solutions for their needs. Thanks to the partnership with RingCentral, the sales agents of Talksoon will be able to support their clients in the introduction of modern cloud communication solutions and provide them with all the communications services they need with RingCentral MVP™ (UCaaS platform with team messaging, video conferencing and cloud phone system), RingCentral Video™ and RingCentral Cloud Contact Centre solutions.
This leads to the full digitalisation of corporate communications and ensures that employees can work productively and efficiently from anywhere. In a rapidly changing world of work, this also contributes to the success and growth of a company. As part of the RingCentral Partner Programme, Talksoon’s agents have already received extensive certification around RingCentral’s sales process and value proposition to be best prepared to sell the UCaaS solution.
Talksoon Master Agent with in-depth experience in the UCaaS market
“Work from anywhere is a vision that we are continuously pushing forward. We are therefore very pleased that with Talksoon we have gained a master agent with sound experience in the UCaaS market for the Central European market and can now sell our RingCentral Cloud communication solutions directly through them to small and medium-sized enterprises. In this way, we can acquire even more partners in Germany and expand our partner base more quickly,” says Michaela Mars-Matzke, Regional Vice President Channels Central Europe at RingCentral. “Talksoon’s focus on cloud services as well as its comprehensive service offering, which always starts with identifying customers’ communication needs, making the company an ideal partner for us. We look forward to a successful and long-lasting partnership with Talksoon.”
Michaela Mars-Matzke | Regional Vice President Channels Central Europe at RingCentral
Our first joined webinar took place on 12 October, is was a virtual kick-off event for the partnership between TalkSoon and RingCentral.