Our Portfolio 

Alcatel Lucent

Rainbow Office is a reliable cloud communications solution that combines desired features with the right technology and support. Businesses thrive when they can connect with colleagues, partners and customers using reliable and robust tools for communication.

Rainbow Office is supported by comprehensive services and complemented with market-leading phones and wired and wireless networking products and services from the Alcatel-Lucent Enterprise portfolio for complete digital transformation.

Rainbow Office enables the highest quality voice and video transmission with 99.999% uptime. You can hold a meeting with just one click, from your browser or app, check attendance, start a call or video conversation while messaging, and share files or links. It’s also easy to open tasks or add meetings to your calendar. Integrate your business app with Rainbow Office to start a new way of working together – your way.

Rainbow Office is a modern cloud solution for today’s businesses, offering a range of benefits:

• Ease of use                     

With Rainbow Office, user adoption and productivity are maximised thanks to the intuitive and integrated user interface. The online administration portal provides a simple but complete management tool for configuration and reporting that can be accessed from anywhere.

• Trust and reliability       

Security is at the heart of Rainbow Office’s design. The platform, its users and its devices are all secured by a number of comprehensive layers of protection. The Service Level Agreement (SLA) provides for 99.999% availability designed for enterprises.

• Global

Rainbow Office is a unified, global, purpose-built multi-tenant cloud solution. Bi-directional traffic over the public network and phone numbers are available for more than 100 locations. Services are translated into over 10 languages and the platform complies with local standards and regulations – including data protection and emergency calls. Multinational companies can assemble and manage their teams across countries.

• Openness              

Through the many APIs and SDKs we provide in our Rainbow Office powered by RingCentral App Gallery, you can build custom integrations for third-party apps and extend them with rich communication and collaboration features. Too time-consuming for you? The most popular apps can be deployed out of the box thanks to hundreds of ready-to-use connectors.

All you have to do is choose!

Products and Solutions:

• UCaaS, VideoaaS 
• SIP Trunks
• Desk Phones, Cordless Phones and Conference Phones
• Headsets

ASC

ASC

ASC is a selected Microsoft partner for compliance recording offering with ASC Recording Insights the only native app available for Microsoft Teams. 

Products and Solutions:

• Secure recording and archiving of the entire communication in Microsoft Teams
• Tenant-specific encryption of data
• Access rights management
• Compliance features to meet specific compliance requirements of different industries like Healthcare, Public Safety and Financial

Audiocodes

Audiocodes

AudioCodes has a wide variety of advanced voice networking and media processing products and solutions for the digital workplace. They operate in over 100 countries, 6 continents, with follow the sun support. They are the voice partner for your customers, no matter what they need or where they are. They’re often referred to as the “One Voice” company – that’s because they offer the full end-to-end solution. This means one vendor for devices, applications, logistics, support, and professional services. One suite of management tools for voice network lifecycle management. We have solutions that your business needs.

Products and Solutions:

• Session Border Controllers
• IP Phones and Room Systems
• One Voice for Microsoft Teams & Skype for Business
• Network Function Virtualisation (NFV)

Axtel Headsets

Axtel Headsets

Axtel is a Europe-based, global brand specialising in the manufacturing of professional headsets, the best headsets for working from home. They deliver communication solutions dedicated to call centers and office industry. The solutions of Axtel Headsets are all designed with audio quality and usability as core features.

The aim is to create excellent products. Taking advantage of modern sound technology, they focus on bringing more authenticity to your business conversations. They go beyond just following the market trends and constantly challenge themselves to deliver the best global headset quality. The primary reason for doing so is the goal to create products that add value to the business.

Sound quality, reliability and maximum comfort achieved through ergonomic design are the main features of Axtel headsets – Best Home Office Headsets. The solutions of Axtel Headsets are all designed with audio quality and usability as core features. Having created an extensive product portfolio- best home office headsets, best home office phones with headsets for enterprises worldwide, they have a reputation for continuously turning one-time customers into trusted business partners.

PRODUCTS AND SOLUTIONS:

• Headsets for Phones, Laptops and Mobil
• IP Phones
• Web Cams

Helder Telecom

Helder Telecom & ICT is part of the Lexxyn Group. The Lexxyn Group is a group of cooperating companies that provide ICT services within the legal sector. The partners’ combined experience and collegiality make the Lexxyn Group the knowledge partner that legal professionals need for all ICT products and services.

Transform your business telephony offering with the managed Xelion Eco-system and enter into a world of seamless communications. Xelion is a software application which enables first-class business cloud telephony. Partners have full access to the platform with no limitations allowing you to build their very own compelling solutions which are Scalable – Flexible – Easy to use.

Xelion is a very complete IP telephone exchange. It is a practical way of working and calling independently of place, device and time. It provides companies more control over their business calling and communication traffic. in addition Xelion mixes business calling with chatting, e-mailing or texting. This can be done via a smartphone, tablet, desk phone or your PC. And that’s handy, because employees increasingly prefer modern ways of communicating to calling. Providing the right mix of communication tools contributes to improving your service.

Products and Solutions:

• UCaaS 
• SIP Trunks

Pridis

Pridis is a leading European software development company, that creates tooling that manages all communication devices and services for organizations. They do this through holding a valued independent position in the existing telecom vendor market providing bridging solutions connecting any existing vendor platform.

In many cases, it is difficult for organizations to properly process all incoming business communications. Through the modern communication channels such as, chat, Email, social media, whatsapp, voice/video the communication traffic is received. The communication needs to reach the right people fast and have to be handled well. Without the use of good software, organizations quickly run into problems. For example, telephone calls that are not answered, chat messages that keep coming in and an overflowing mailbox. By using our software, company communication becomes manageable, leaving you with satisfied customers.

Multi Vendor integration

When business communication enters an organization through different channels, the desire to interconnect platforms soon arises. For example, a phone call comes in through SIP and it needs to be forwarded to a colleague on Microsoft Teams, then these platforms must be able to communicate with each other. In this case Pridis is the right partner, we interconnect all different types of platforms regardless of which vendor they come from.

Products and Solutions:

Pridis Connecsy

In order to do business efficiently, you want be able to guarantee a fast response to customer queries. The modern Connecsy™ attendant console not only makes it easy for your employees to answer and forward telephone calls and handle chat, email and social media, it also helps them to handle contact with customers very professionally thanks to the additional customer information it provides. Connecsy users can view all the necessary availability and accessibility information at a glance without having to switch between screens. Receptionists can use chat, email and paging options to pass on call information to individuals or groups in the organisation. Improve your communication and your business performances and increase customer satisfaction. 

RingCentral

RingCentral, Inc. Since 2003, RingCentral has been transforming how companies communicate and collaborate. Breaking down the barriers created by traditional on-premise PBX hardware, their cloud-based communication and collaboration platform offers a comprehensive set of capabilities that unify voice, business messaging, team collaboration, video conferencing, and online meetings. Today, more than 350,000 businesses worldwide rely on RingCentral to connect employees, boost workforce productivity, share knowledge, and strengthen customer relationships—however and wherever they want to deploy, integrate, and scale.

• A solution for business of all sizes and verticals Platform, security, architecture
• Carrier-grade reliability with active monitoring for VoIP quality of service (QoS)
• Open cloud computing platform with unlimited scalability
• World-class network operations center (NOC) monitored 24/7
• Industry-leading security systems and processes with quarterly audits
• Multiple state-of-the-art data centers located in the US, Europe, and Singapore

RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies.

Products and Solutions:

• UCaaS, VideoaaS and CCaaS
• SIP Trunks
• Desk Phones, Cordless Phones and Conference Phones

Voice365

Voice365

Voice365 is a service from oneCentral. oneCentral offers the underlying services for communication solutions. These services consist of connections (DSL, fiber and data centers), Hosting (virtualisation), Mobile (fixed-mobile integration), Telephony (calling) and Telephony services (national and international numbers, queues, fax services, call forwarding, (voice-activated) selection menus, etc.)

Central to the service they deliver is the tailor platform created n-house in which the conversations are routed. This platform forms the bridge between the communication solutions and the different providers they work with. With their own dedicated development team, they are able to maintain control over service, conduct in-depth investigation of disruptions and share a lot of supporting information with their partners.

Originally, oneCentral only worked via an indirect channel, whereby we could focus on the technical quality of the network and supporting the partners. Over the past two years, more end-to-end services have been developed that allows them to keep a better grip on the customer experience.

As the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies.

Products and Solutions:

• UCaaS and CCaaS 
• SIP Trunks with local PSTN breakout

Zoom

Zoom

Zoom Video Communications, Inc. (NASDAQ: ZM) brings teams together to get more done in a frictionless and secure video environment. Their easy, reliable, and innovative video-first unified communications platform provides video meetings, voice, webinars, and chat across desktops, phones, mobile devices, and conference room systems. Zoom helps enterprises create elevated experiences with leading business app integrations and developer tools to create customized workflows. Founded in 2011, Zoom is headquartered in San Jose, California, with offices around the world.

Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, chat, and webinars across mobile, desktop, and room systems.

Products and Solutions:

• UCaaS, VideoaaS and CCaaS 
• SIP Trunks