Alcatel-Lucent Enterprise, a leading provider of networking, communications and cloud solutions, and Talksoon have entered into a distribution partnership under which Talksoon will market Rainbow Office as a master broker in the broker model. Talksoon is a provider of high-end cloud services for the SME market with a particularly customer-oriented sales model. Rainbow Office powered by RingCentral is a comprehensive, cost-effective business communication and collaboration solution.
Talksoon works on a brokerage model, relying on a team of experienced experts. These certified Trusted Business Advisors (TBAs) identify a potential client’s specific communication needs to find the right solution. The TBAs, sub-brokers are responsible for the client relationship and are the central point of contact. Talksoon actively supports the sub-brokers throughout the sales and project lifecycle. Alcatel-Lucent Enterprise delivers Rainbow Office to the customer and supports Talksoon and the TBA with second-level presales and post-sales as needed. The partnership is expanding throughout Europe, with Nuvola and PMS Networks in the UK, Vanquish in Germany and Austria, ESSEC, Netsite, Premium Plus in Belgium, and Axians and Cloud Avenue in the Netherlands.
Rainbow Office is an end-to-end offering from Alcatel-Lucent Enterprise and RingCentral, two global leaders in the telecommunications and IT industries. It allows users to collaborate efficiently and securely from anywhere and on any device through a single, unified enterprise solution. The platform offers HD audio and video, screen and file sharing capabilities, the ability to seamlessly switch between devices, an integrated carrier-grade voice, and the option to check the status of colleagues. Rainbow Office combines RingCentral’s latest UCaaS technology with market-leading telephony and networking products and services from Alcatel-Lucent Enterprise.
“When choosing our suppliers, we look at several factors. Particularly important are their experience, collaboration with channel partners and a two-tier sales model, teamed with a modern cloud-based product offering and competitive pricing,” said Danny Waardenburg PhD, responsible for business development at Talksoon. “Alcatel-Lucent Enterprise offers all the above. We look forward to jointly generating new business and offering our customers tailored Rainbow Office solutions with Unified Communications as a Service.”
And Gert Jonk, Senior Vice President of EMEA Region at Alcatel-Lucent Enterprise who is equally looking forward to working collaboratively said:
“Working with Talksoon throughout Europe will add great value to small and medium-sized businesses. Many of them now want to implement digital transformation in their operations as well, but need consulting, qualified services and support to do so. The combination of Talksoon’s expert knowledge and our user-friendly and easy-to-implement cloud communications platform is exactly the offer they need now for their digital transformation.”
The partnership is rapidly expanding throughout Europe, including the UK, France, Italy, Austria, Belgium, and the Netherlands.
About Alcatel-Lucent Enterprise Alcatel-Lucent Enterprise delivers the customised technology experiences enterprises need to make everything connect. ALE provides digital-age networking, communications and cloud solutions with services tailored to ensure customers’ success, with flexible business models in the cloud, on premises, and hybrid. All solutions have built-in security and limited environmental impact. Over 100 years of innovation have made Alcatel-Lucent Enterprise a trusted advisor to more than a million customers all over the world. With headquarters in France and 3,400 business partners worldwide, Alcatel-Lucent Enterprise achieves an effective global reach with a local focus.
Talksoon becomes first Master Broker for UCaaS solution from Alcatel-Lucent Enterprise and RingCentral in the Netherlands
Alcatel-Lucent Enterprise, a leading provider of communications, cloud and networking solutions tailored to customers’ industries, has signed a partnership agreement with Talksoon, the Dutch technology service distributor delivering high-end cloud services to the SME market. Effective immediately, this agreement makes Talksoon the first Master Broker for Rainbow Office in the Netherlands.
Headquartered in Eindhoven, Talksoon operates on the basis of an agent model supported by a team of certified Trusted Business Advisors (TBAs) – experienced experts who identify the individual communications needs of a potential client and find the right solution to meet these specific needs. While the TBAs own the relationship and act as a single point of contact for the customer, Talksoon actively supports these sub-brokers through the entire sales and project lifecycle. Alcatel-Lucent Enterprise delivers Rainbow Office to the client and provides Talksoon and the TBA, with second-level presales and post-sales support if needed.
Rainbow Office powered by RingCentral, an end-to-end offer from Alcatel-Lucent Enterprise and RingCentral, two global telecommunications and IT industry leaders, is a comprehensive, cost-effective business communications and collaboration solution. Providing a modern cloud platform to address the changing needs and consumption models required in today’s world, Rainbow Office supports three key uses – real-time collaboration, online meetings and business telephony – in an all-in-one experience. Designed around the core values of ease-of-use, mobility, completeness, trust, and openness, Rainbow Office combines the latest in UCaaS technology from RingCentral with market-leading telephony and networking products and services from Alcatel-Lucent Enterprise.
“We select our suppliers carefully based on their experience, reputation in working with channel partners and their ability to support a two-tiered distribution model, as well as their modern cloud-based product offerings and competitive pricing,” said Danny Waardenburg PhD, CEO at Talksoon. “Alcatel-Lucent Enterprise fully meets all these criteria and we are confident that this partnership will drive new business and customer satisfaction for all involved. We look forward to offering our clients tailored Rainbow Office solutions and the advantages of Unified Communications as a Service that will support their digital transformation.”
Danny Waardenburg , CEO at Talksoon
“We are delighted to partner with Talksoon and their Trusted Business Advisors to address the needs of business customers in Belgium and The Netherlands. Advising businesses and delivering high-quality services and support to maximise customer satisfaction is in their DNA,” said Jasper Van Sas, Global Head of Sales Rainbow Office at Alcatel-Lucent Enterprise. “This fits perfectly with Rainbow Office, where we offer a fantastic opportunity to companies who want to benefit from a secure business communications platform, which is easy to implement and use. With the strong presence of Talksoon in Belgium and The Netherlands, supported by their wide network of partners, we will enhance our ability to jointly enable customers to accelerate their migration to cloud communication. “
Jasper Van Sas, Global Head of Sales Rainbow Office at Alcatel-Lucent Enterprise.